Shipping policy

Last updated: September 17, 2026

Thank you for shopping with antsonengine. Below you'll find everything you need to know about how we process, ship, and deliver your lawn and garden equipment order.

Handling Time

Orders are processed and prepared for shipment within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays. During peak mowing season (spring and early summer), handling may take the full three days.

Shipping Cost & Method

We select the carrier best suited to the size and weight of your items. Smaller accessories — blades, filters, trimmer line, spark plugs, covers — ship by standard parcel service. Mowers and larger powered equipment ship by freight (see below).

Transit Time

Once your order ships, transit time is typically 2–5 business days. Combined with handling time, most orders arrive within 3–8 business days of being placed. Freight-delivered equipment may take a few days longer, since delivery is scheduled with you directly.

Shipping Destinations

We currently ship to addresses in the United States, the United Kingdom, and Canada. We're not yet able to ship to other countries — if that changes, we'll update this page. We're unable to deliver to PO boxes, freight forwarders, or parcel lockers for large equipment, since those items require a signature at a street address.

Duties & Import Taxes

Prices shown at checkout do not include import duties or local taxes. For orders shipped outside the United Kingdom, any customs duties, import VAT, or handling fees charged by the destination country are the customer's responsibility and are collected by the carrier or customs authority, not by antsonengine.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to begin updating after you receive it. Orders containing several items may ship in more than one package, each with its own tracking number.

Large and Freight Items

Ride-on mowers, self-propelled mowers, and other large powered equipment ship via freight carrier and are delivered curbside. The carrier will contact you to arrange a delivery window, so please make sure the phone number on your order is correct. Curbside delivery means the item is brought to the edge of your property — the driver is not able to move it into a garage, shed, or back garden, so please plan to have help on hand for heavier units.

Fuel, Oil, and Battery Restrictions

Petrol-powered equipment is shipped dry, with no fuel or oil in the tank, as required by carrier regulations. Lithium-ion batteries for cordless equipment ship under standard dangerous-goods rules, which can occasionally add a day to transit. Fuel, oil, and replacement batteries may not be available to every destination we ship to.

Incorrect Addresses

Please double-check your shipping address at checkout. antsonengine is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately — we can update the address only before the order has shipped.

Delays Outside Our Control

Handling and transit times are estimates, not guarantees. Severe weather, customs inspections, carrier backlogs, and public holidays can extend delivery. We'll keep you updated by email if we learn of a delay affecting your order.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated delivery window, contact us at candicefrench9801@outlook.com with your order number. We'll work with the carrier to resolve the issue and arrange a replacement or refund where appropriate.